This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.hightly.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including:

• Device Information:
  • Web browser
  • IP address
  • Time zone
  • Cookies installed on your device

As you browse the Site, we also collect:

• Information about the web pages or products you view
• Websites or search terms that referred you to the Site
• Your interaction with the Site

Technologies used:

• Cookies: Data files placed on your device or computer. More about cookies.
• Log files: Track actions on the Site, collecting data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• Web beacons, tags, and pixels: Electronic files recording your browsing information.

Third-Party Services:

• Google Analytics
• Agile CRM
• Klavio
• Hotjar
• Bing
• Adroll
• Google Ads

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect:

• Your name
• Billing and shipping address
• Payment information (including credit card numbers)
• Email address
• Phone number

HOW WE USE YOUR PERSONAL INFORMATION

Order Information is used to:

• Fulfill orders placed through the Site (processing payment, arranging shipping, providing invoices/order confirmations)
• Communicate with you
• Screen orders for potential risk or fraud
• Provide you with information or advertising relating to our products or services, in line with your preferences

Device Information is used for:

• Screening for potential risk and fraud (particularly using your IP address)
• Improving and optimizing our Site (through analytics about customer browsing and interaction)
• Assessing the success of our marketing and advertising campaigns

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.

Google Analytics: How Google uses your Personal Information. Opt-out of Google Analytics.

Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights.

BEHAVIOURAL ADVERTISING

We use your Personal Information to provide targeted advertisements or marketing communications.

Learn more:

• How targeted advertising works
• Opt-out of targeted advertising

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident:

• You have the right to access, correct, update, or delete your personal information.
• Contact us to exercise these rights.
• Your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

We maintain your Order Information in our records unless and until you ask us to delete this information.

CHANGES

This privacy policy may be updated from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

CONTACT US

For more information about our privacy practices, questions, or complaints:

Email: [email protected]
Mail:
1624 Market St #202-91646
Denver, CO, 80202, United States